Website launch

MEEMEEP IS EXCITED TO ANNOUNCE the launch of its newly designed website, which went live on Thursday 30th May 2013.

Its been just under two years since MeeMeep first launch the Beta version of meemeep.com and in that time we have learnt much along the way.

A key driver for the design of our new website has been the desire to make it easier, simpler and faster for our  customers and movers alike.  The new site has a simplified registration and job posting process as well as a super-clean uncluttered look and feel.  Many of the website elements have been refined  - inspired by our experience and your feedback!

Some of the  features include:

  • 3 step post a delivery job process,
  • enhanced profile details that will enable transporters to add specific vehicle types and specialist skills to your profile,
  • mobile phone and ANB verification for movers,
  • refined job matching and notifications, and an
  • limited indemnity scheme for customers to cover your goods whilst in transit.

We will be standing by to answer any queries you may have concerning any bids or jobs you may currently have in the system.

So please explore the new website and let us know what you think. And please contact us at support@meemeep.com if you have any issues or questions about the new website.

As part of the update to the new website, MeeMeep’s Terms and Conditions have changed. Please read these when you next login.

Online retailers crying out for better delivery options

Online retail in Australia is on track to become a $36 billion industry by 2013, but many businesses are still being held back by outmoded and expensive delivery options. Industry experts warn that online retailers are drowning under the high price of delivery and postage.

Recent media articles have highlighted this issue with online retailers identifying inflexible and expensive domestic delivery charges as two of the most significant issues facing them at the moment.  According to recent research, up to 50% of online retail customers abandon shopping purchases at checkout, due to dissatisfaction with website delivery options. Sometimes referred to as the Last Mile of the online retail experience, delivery is a highly volatile element for online retailers.

Since launching in October last year, MeeMeep has become a niche solution for many online retailers who are struggling to find suitable and cost effective delivery options for many of their products.

Australia Post

And now Australian online retailers fear another hit to their bottom line with Australia Post delivery charges set to rise in the lead up to Christmas this year.  It appears that these rises are exacerbated by the international pricing arrangements for inbound parcels. Australia Post’s recent complaints to the Productivity Commission, highlights this issue. It reported a loss of up to $70 million a year on in-bound deliveries sent by overseas retailers due to international pricing arrangements set by the Universal Postal Union.

This has had a direct impact on Australian online retailers, as domestic parcel charges have increased threefold to off-set this loss. And it seems that online retailers are not only being stung by the cost of delivery services, but they are also being impacted on by an apparent lack of capacity of the delivery network to cope.  If retailers don’t get this part of the online experience  right – they wont get the sale!  So it follows, that enhancing delivery options will improve the customer experience - which can lead to more sales and increased loyalty.

Large and bulky

No where is this more apparent than with large, bulky or unpackaged goods. It seems this category of online retail is even less well supported with delivery options. The larger courier companies will only quote on goods boxed or packaged in stackable units – anything not stackable incurs significant extra costs. For many online retailers, this causes major problems, as many purchases are for one-off items that are large and bulky and not suited for crates or pallets.

Win a Double Village Cinema Pass to tell us about your online shopping experiences!

Have you had trouble getting online purchases delivered? Do you find the local cost of delivery on the rise? Have you ever bought an item off Gumtree or eBay only to find that the cost of getting it delivered outweighs the cost of the actual item?

We’d love to hear your stories, so tell us about your experience and win a Double Village Cinema Pass.  Five to give away to the most interesting, annoying, frustrating or funny experiences. Reply today and win!

toby on white

Have Gnome, will travel!

Toby the Gnome might be cute, but he is also proving a point for us here at MeeMeep HQ. Toby the Gnome is spending the next few months on a road trip around Australia, courtesy of all the wonderful Movers on MeeMeep. So far he has been to Mt Buller, to check out the slopes; across Melbourne to Luna Park and soon he will be off to sunny Queensland. All this is in aid of helping us demonstrate how cost effective it is to use MeeMeep to get your stuff moved from A to B.

In fact, we have been doing our homework and have discovered that MeeMeep is actually a cheaper and more flexible way to get your things moved. This is what we found out. We matched the exact parameters of some of our completed jobs against quotes from stand-alone delivery companies and discovered that, on average, MeeMeep was 55% cheaper (see the table below).

When people use MeeMeep, they discover very quickly a number of key benefits over using a stand-alone delivery service. Firstly, you save on the cost of delivery with our competitive bidding process. Secondly, you can see how highly rated the Movers are, helping you make a better informed decision. Thirdly, our payment gateway ensures both sides of the transaction are looked after because we hold the money until delivery and then deposit into the Mover’s bank account once the job has been signed off. And finally, you get to do your bit for the environment by saving on CO2 emissions, by tapping into someone going that way anyway.

You can follow Toby the Gnome’s progress around Australia on Facebook and Twitter

MeeMeep has gone mobile

MeeMeep’s new iPhone App is proving a bit hit with Movers and Shakers across the site. The app has further enhanced our unique offering, which is to harness commuter traffic already in motion to help our members save on moving and courier costs, as well as enable people to make some money for going that way anyway.

It’s now even easier get stuff moved or earn some extra cash using MeeMeep. Members can browse and bid on jobs whilst on the move or post a job to get your stuff moved – all from the new iPhone App. New features include browsing and registration and the ability to message MeeMeep members in real-time.

You can download the free iPhone App from the Apple iTunes Store.

An eBay Story

DON’T YOU JUST HATE IT when you buy something online, only to discover that the cost of getting it delivered outweighs the actual price of the item? It seems like you are not on your own. The auction and online shopping market through sites like, eBay, Gumtree, Simple Trade and Graysonline, has opened up a competitive marketplace – offering up a huge array of bargains for all to be had. People are securing great deals, especially for second hand goods but unfortunately the courier and delivery options available are not as competitive. This was of course, until MeeMeep arrived on the scene.

Take Kate, for example. Kate bought a 3 seater sofa on eBay for $175 and was over the moon with the bargain she got. “It was absolutely perfect, in great condition and the right look and feel for my sitting room” she said.

Things soured when she got some quotes to get it delivered. “I had two quotes from removal companies to pick up my sofa from Coburg and deliver it to Sunbury (30kms). One quote came in at $180 and the other for a minimum of $200, but the final price depended on how long it was going to take them to travel to and from their depot – I mean really!”
Kate’s joy at the great eBay bargain was slowing turning into a nightmare. She had no one she could ask to help her and hiring a truck or a ute was out of the question because she was under 25 – she was in a real pickle.

Then a friend suggested Kate should try MeeMeep.com, which she did. Kate posted her job on MeeMeep and managed to get her sofa picked up in Coburg and delivered to Sunbury for $75 – a savings of $105 from the cheapest quote. “I just couldn’t believe the price difference”, she said. “Steve, who did the job for me, actually lives just around the corner and was happy to pick my sofa up on his way home from work” Kate said. “He had a great van and couldn’t have been more helpful”. And Steve was happy to do the job for $75, as he wasn’t going far out of his way to pick up and deliver it.

At MeeMeep, we are seeing this scenario all the time. Lots of our members are telling us exactly the same thing. MeeMeep is proving to be a new way of getting those large and bulky items picked up and is freeing up people’s ability to buy more confidently online.

Have you got a similar story to Kate’s? If so, we’d love to hear about it. Leave a comment below or email us at support@meemeep.com.

People power at work

People power! Here at MeeMeep it’s something we believe in with a passion so it’s nice to see others putting their own unique take on it too.

Have you heard of Goget or Quiverizer? Or Ziilch? How about Airbnb or MamaBake? OpenShed? They’re all innovative examples of sharing and caring kind of start-ups. The kind of start-ups that encourage community to connect and help each other directly without the use of traditional types of business models, just like MeeMeep. If it helps lessen the load on the planet, one small step at a time, by a more sustainabile-friendly approach to consumerism, it’s even better. Sharing knowledge and friendship? That’s great too.

Like MeeMeep, many of these companies are leveraging emerging technologies, coupled with social networking tools to create an online network that connects to a real-world network. Sometimes described as collaborative consumption or peer-to-peer marketplaces, this model is disrupting business models across many industries, and modifying the way we consume.

Take MamaBake. It was founded by Michelle Shearer, shortly after the birth of her second child and inspired by a well-meaning friend and a lasagne delivery.

“I was blown away by the gesture and how much easier it made things that evening,” said Shearer. “The key philosophy of MamaBake is that, through group big-batch baking, we can bring community back to where it is needed most, the home, the mother, the family.  MamaBake hopes to realise a shift in thinking to a more community approach in the journey of motherhood and create a worldwide network of MamaBakers,”

MamaBake provides a support network, community, and the sharing of chores, food, recipes and wisdom.  ”It works by setting a date and a venue (someone’s house), everyone turns up with pots and ingredients for one big batch meal (or comes with one big batch pre-prepared). The women spend the three hours cooking, talking, drinking tea, sharing the childcare, wisdoms, experiences and recipes and at the end of the session each big batch meal is divided up amongst the women,” says Michelle of the Mamabake model.  “Each mother then goes home with a selection of freshly cooked meals for the week, giving Mum some time off dinner at the end of the day.”

And then there’s Ziilch.com. The inspiration for Ziilch came a couple of years ago when Michelle Power and her partner were renovating their home. “We had many renovation and household items which were not appropriate for donation, not valuable enough to sell on eBay but were too good to throw out. ” Michelle said. “Instead of these items gathering dust in our shed, or ending up in a hard rubbish pile destined for landfill, the idea of a website where people could giveaway these items to other people was born.”

With a growing consumer sentiment interested in environmental sustainability, Michelle believes the time is right. “We’ve had extremely positive feedback from the community and local councils,” Michelle said “our vision is for Ziilch to become mainstream and inspire a reuse revolution.”

And so the same goes for MeeMeep.com,  which we loosely define as a ‘social courier’. By harnessing the collaborative power of people, MeeMeep transforms everyday commuters into couriers and connects these commuters to people who need stuff moved.  The face of MeeMeep.com, 23-year-old Will Emmett is passionate about this new business model.

As a community, we’ve awakened to the idea of sharing and collaborating for a greater good. It is a remarkable shift – when you think about Collaborative Consumption, it really is a perfect economic example of creating shared value amongst a huge range of people.

As MeeMeep shows, Collaborative Consumption is not just about community and sharing – it’s also a great way for commuters to make money, and for everyday people to save money,” said Emmett.

Meet our Movers and Shakers

It’s all happening at MeeMeep central. With literally hundreds of new members joining up each week, we thought it was high time we introduced you to a few of our active movers and shakers.

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It’s easy to get something moved on MeeMeep

Getting something moved on MeeMeep means connecting to someone who is ‘going your way’.  Not only are you saving the environment by reducing the number of vehicles making one-off trips, but you are also getting your stuff moved more cheaply.

We have an army of reliable and uber friendly movers at MeeMeep, just waiting to get your job done. Our Movers come from all walks of life – students, peeps commuting to work, retired people, sales people who travel around a lot, parents doing the school run, taxi drivers (don’t worry, they don’t turn the meter on), rural and regional travelers and of there are the many contract and professional couriers looking to back fill jobs as they move around town.

One thing you will notice about MeeMeep Movers – they are highly motivated, love how MeeMeep works and want to be part of a growing community. But most importantly, our Movers come with a verified profile, star ratings and reviews from past jobs done on the site. 

You can get pretty much anything moved on MeeMeep – big or small.

Our Movers have moved beds, chairs, fridges, forgotten sunglasses, keys, last minute drinks for a party, bikes, Ikea furniture, even a tractor and a deer’s head. Plus, we know many of you are using MeeMeep for those Pick-up Only items from the likes of Gumtree, eBay, Ziilch and the Trading Post –  where conventional delivery methods often out weight the cost of the actual item.

So what does it take to become a verified mover on MeeMeep?

We don’t ask you to jump through too many hoops to become a Mover on MeeMeep, but we do ask you to undergo the process of having your identity verified, by passing a number of key checks. Verification helps increase the overall security of our site and helps other members feel confident when they transact with you. We all know how important it is to feel secure when we transact online and what better way to do this than with someone who is verified!

Community reviews

We all know that trust between strangers online improves though an effective ratings and review system – we have eBay to thank for this! Feedback and ratings are important tools in helping us asses another member, but they are also a valuable indicator of our own reputation!

The way that it works at MeeMeep, is that at the completion of each job, you will be asked to rate and review the other party. You can elect a star rating of between 1-5 for the other party in the transaction. Ratings are an indication of how happy you were with everything. For example, a 3 Star Rating would be good, a 5 Star Rating would be excellent.  You will also be asked to give some feedback on your experience in words. These ratings and reviews will be available for viewing in your profile and on each job that is yours and on jobs that you bid on and win.

And finally…don’t forget to take our Poll – closing soon

One day we were looking out the window…

Actually, that is true … that is exactly how our story at MeeMeep.com began. One day, our founder, Rob Emmett was looking out his car window as he sat in traffic, frustrated by all those empty cars, trucks, vans choking our roads. He had a light bulb moment, “Wouldn’t it be great if we could harness all that commuter movement, that amazing people power and put it to good use?”, he thought. “What is stopping us from connecting the physical power of the people with the digital power of the internet?”

So Rob decided to do two things: buy a scooter and start MeeMeep.com. Buying a scooter went part way to solving his traffic frustration and meemeep.com to going that one step further!

A recap of what MeeMeep does

For those of you who may not be following us on Facebook or Twitter, or haven’t yet used meemeep.com to either earn money or save money, here is a recap on how MeeMeep works.

MeeMeep is a new way to move stuff. It connects people on the move to people with stuff to move! So, if you’ve got stuff to move you can save some time and money and if you’re on the move you can make a little money. In MeeMeep-speak, if you want something moved, you’re a Shaker.  If you’re on the move and can move something you’re a Mover. Shakers post what they want moved on the site, leave some details like, what, where, when and how much and then Movers place a bid for the job. Once a price is agreed, the Shaker pays MeeMeep who holds the money until the job gets done and everyone’s happy.

MeeMeep essentially transforms everyday commuters into couriers. With a motto of ‘People power can move anything!’, it harnesses the energy of all the trucks, cars, foot traffic and bikes already in motion, and puts it to good use in the social networking space.

It’s a win-win for both the Movers and the Shakers and, with its social and environmental credentials, comes with a great dose of feel-good factor, too.

And now to the blog

We are very excited to be launching our new Blog. Our aim is to bring you really useful and interesting posts and updates about all the exciting things happening at MeeMeep.com.

We want to share with you our passion about the collaborative world we live in and demonstrate, that, with a little bit of foresight and planning, we really can make a difference to the world.  We’ll bring you tips and ideas on moving things around this great land of ours in a smarter and more productive way. We’ll also share the latest new features and function on the website. Things to expect from us on a fortnightly basis will include interesting articles on relevant topics, website updates, book reviews, promotions and competitions.

And finally, the Blog is where you can get more involved with MeeMeep, leave comments, tell us what you love, tell us what you want us to do differently or do better. All feedback and comments are welcome.

And what better way to start than by participating in our first online poll. We’d love to hear what you think of some of the new wesbite ideas we are considering.